Stone Surgeons (“we”, “us”) respects your privacy. This policy explains what personal information we collect through stonesurgeons.ca and how we use it, consistent with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
When you request a quote or contact us, we collect the information you provide: your name, email address, phone number, property address or postal code, the services you’re interested in, and any details you share about your project.
How we use it
We use your information only to respond to your request, prepare and send quotes, schedule and complete work, send invoices and receipts, and follow up about your service. We do not sell or rent your personal information.
Service providers
Quote requests submitted through our website are delivered to our inbox by a third-party form-processing service. Card payments are handled by a secure payment processor; we never store full card numbers. These providers only use your information to perform those services for us.
Analytics & cookies
We may use basic analytics tools to understand how visitors use our website and improve it. These tools may use cookies. You can disable cookies in your browser settings.
Keeping your information safe
We take reasonable steps to protect your information and keep it only as long as needed for the purposes above or as required by law.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or opt out of follow-up messages at any time, by emailing info@stonesurgeons.ca.
Contact
Questions about this policy? Email info@stonesurgeons.ca or call (905) 555-0123.